We know what we’re good at. We build and support WooCommerce online stores built on WordPress – that’s what we do, and that’s all we do. We work hard to be the best at what we do, and we absolutely love doing it.
Faststores has WooCommerce in its DNA. We’ve built hundreds of online stores. We know what works and what doesn’t; we know where to try something new. We’ve developed a formula over the years that ensures success for our clients. We invite you to partner with us so that you can leverage and benefit from that experience.
We’re a small agency consisting of a dozen people, all dedicated to the success of your WooCommerce store. Our clients, many who have been with us since our establishment in 2008, have partnered with us for various reasons:
- Approachable and accessible – your dedicated account manager can be reached anytime, and is backed by a team who know your online store inside and out. This means we can respond very quickly to your requests, tasks and projects, and provide you with constructive feedback and advice specific to your business needs and circumstances.
- Deep WooCommerce experience – because WordPress and WooCommerce is all we do, chances are slim that we come across a request or issue that we haven’t seen before. This results in great advice and recommendations, rapid implementation of changes and enhancements, and costs savings for you.
- Formula and procedure driven – how do we guarantee exceptional high-quality development and services? We follow checklists. It may sound a little simplistic, but every service we deliver to you is backed by a documented procedure. Doing so guarantees a high standard of performance by everyone on our team, and ensures that nothing gets missed. Your online store is “mission critical”, and downtime or errors and bugs are not acceptable to you or your customers. Our procedure-driven methodology minimises any chance of that happening.
- Honest and Transparent – we provide honest advice and feedback, which is often backed by data and analytics, as we’re big believers in letting data do the talking. We’re also very transparent with our billing procedure. You always know when we’re working on your projects, and how much of that time spent is billable or non-billable. You get the right advice when you need it, with no surprises at the end of the month.
We know what we’re good at. Over the years we’ve tried alternate business models and different service offerings, but we kept coming back to WooCommerce online stores – and work hard to be the best at what we do. That’s what we do, and that’s all we do, and we absolutely love doing it.
What does that mean for you?
It means you get the very best advice, development and support for your WooCommerce store and business. And our marketing philosophy is simple – word-of-mouth – we want all our clients to be our best advocate. That can only happen if we provide you with a level of service over and above your highest expectations.
And how do we guarantee your satisfaction? By being process and procedure driven! At the core of everything we do is our Faststores Formula for Online Stores that Sell – a formula we’ve developed over the years, and regularly review, update and refine to incorporate new knowledge and learning. Every process, no matter how simple or trivial, in some way stems from this ‘Master Formula’. When you work with us nothing gets left to chance.
I’m imagining you’re reading this right now because you’ve outgrown your current WooCommerce developers. Your online store is too important to be left to best guesses, sub-par development and deployment, slow response time and poor communication. Reach out to us now and allow us to show you what your WooCommerce store is really capable of.